I'm using my facebook account with the name Dionnah Abac and email of *****@***.com.**I...

GetHuman-dionnahe's customer service issue with Facebook from July 2018

4 views | 88718 similar | 0 following
Help with my Facebook issue
GetHuman-dionnahe's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dionnahe will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dionnahe can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-dionnahe's own words
I'm using my facebook account with the name Dionnah Abac and email of *****@***.com.**It's my primary facebook since ****. And i have been using it for my online business and contact my friends and colleagues. I was using my account last night and just using usual stuffs on it until *am, then i decided to sleep. Around **am, my fiancee called me saying he cant send messages on Messanger and cant see my fb account. So i checked my phone and saw that my account is logged out from my phone. I tried logging in but forgot my password so i recovered it and made a new one. Upon logging again with my new password, i was directed with an issue that my password has been stolen from other websited and i need to do a security check up. So i proceeded and there were choices: text a code, identify friends, log in from previous device etc. I tried it all but it wont push through. Im always ended up with Connection Lost or Something went wrong.**I need that account for my business.

GetHuman-dionnahe did not yet indicate what Facebook should do to make this right.

How GetHuman-dionnahe fixed the problem

We are waiting for GetHuman-dionnahe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dionnahe fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-dionnahe
Jul 31st, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 88718 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-dionnahe started working on this issue
Jul 31st, 2018 8:32am
GetHuman-dionnahe indicated the issue is not fixed yet.
Jul 31st, 2018 9:47am
GetHuman-dionnahe indicated the issue is not fixed yet.
Aug 2nd, 2018 5:41pm