dear facebook:*My account was suddenly wiped and this account has been used for a long...

GetHuman-ghyphon's customer service issue with Facebook from July 2018

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The issue in GetHuman-ghyphon's own words
dear facebook:*My account was suddenly wiped and this account has been used for a long time and never happened such things, The account is:******@***.com *the user name is Arthur Smith, this is my english name, My chinese name is GUO HAIFENG, and this account is very important to me, at least I should know why this happen. I highly doubt my IP was hacked or account hacked. I wish to get my account back, because i have some important informations to reply to my friends. If you need any materials to help recover my account, please email me by the email address below,Thank you! please help me ASAP
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Customer service issue
Reported by GetHuman-ghyphon
Jul 30th, 2018 - 9 mons ago
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GetHuman-ghyphon started working on this issue
Jul 30th, 2018 5:42pm