I have "lost" my original Fb account. It was set up for me *-** years ago and I have no...

GetHuman-altickm's customer service issue with Facebook from July 2018

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The issue in GetHuman-altickm's own words
I have "lost" my original Fb account. It was set up for me *-** years ago and I have no idea of the password (and am not sure of the user name!). I used it for years with no trouble, but now it's just gone! I NEED it* my grandbaby pictures and the daily musings I post which are to become a book are gone with the account. I'm old and totally non-techie. Please help! I'm not a robot or a Russian or any such - just a befuddled grandmother.
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Customer service issue
Reported by GetHuman-altickm
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 88041 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-altickm started working on this issue
Jul 30th, 2018 3:57pm
GetHuman-altickm indicated the issue is not fixed yet.
Jul 30th, 2018 3:59pm
GetHuman-altickm indicated the issue is not fixed yet.
Jul 30th, 2018 7:10pm
GetHuman-altickm indicated the issue is not fixed yet.
Jul 31st, 2018 8:43pm
GetHuman-altickm indicated the issue is not fixed yet.
Aug 2nd, 2018 6:29pm