I forgot my password. Trying to recovery but it’s log out and I couldn’t able to log in...

GetHuman-ummayrai's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-ummayrai's own words
I forgot my password. Trying to recovery but it’s log out and I couldn’t able to log in anymore **. And I also forget my email password, which email I used for Facebook it’s not found in email anymore(cause I didn’t use that mail address for long time that’s why they remove that mail id. After that I reopen a mail id which name is similar to previous one but when I type the forget password option the mail is not coming the new one. I also use my phone number on Facebook but no security code coming to my phone number. I am trying hard to gain my id back but I failed again again**** *I love my that id very much and using that id for long times.
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Customer service issue
Reported by GetHuman-ummayrai
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 87967 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ummayrai started working on this issue
Jul 30th, 2018 2:39pm
GetHuman-ummayrai indicated the issue is not fixed yet.
Jul 31st, 2018 7:41am
GetHuman-ummayrai indicated the issue is not fixed yet.
Aug 1st, 2018 4:06am