My account is disabled for some months now. I was in hospital for * months and have tr...

GetHuman929893's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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GetHuman929893's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman929893 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman929893 can let us know if they help or not.
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The issue in GetHuman929893's own words
My account is disabled for some months now. I was in hospital for * months and have tried to access my account since february. I feel someone is impersonating me. The email *****@***.com to which rthis account is linked for some years is mone alone. there is a message saying accoint is disabled while we check new documents. i have not sent any documents. All pictures on the account are precious to me it has my family and my life since i opened the account in ****. Memories are a treasured part of life and i dont wish to lose the memories posted on Facebook timeline. **The pictures on my account are my family only and my intellectual property. If Facebook delete these pics and continue my access being disabled they are deleting a large part of the memory in my life. My kids growing up, my friends, my relationships etc are all an integral part of the memory we create on Facebook. It is a cherished and importatnt parrt of my life i wish to shre with my family and friends. **ismail bahadur * ish * ishmael bardot (alias)

GetHuman929893 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman929893
Jul 30th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 87833 others
0 customers following this

Timeline

GetHuman929893 started working on this issue
Jul 30th, 2018 12:15pm

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