Can't get into my account because of the code generator and it's not sending me a code...

GetHuman-jakecurt's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-jakecurt's own words
Can't get into my account because of the code generator and it's not sending me a code to get into my account
GetHuman-jakecurt did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-jakecurt
Jul 30th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 87728 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jakecurt started working on this issue
Jul 30th 8:55am
GetHuman-jakecurt indicated the issue is not fixed yet.
Jul 30th 10:03am
GetHuman-jakecurt indicated the issue is not fixed yet.
Jul 30th 10:04am
GetHuman-jakecurt indicated the issue is not fixed yet.
Jul 31st 1:16pm
GetHuman-jakecurt indicated the issue is not fixed yet.
Aug 2nd 10:04am
GetHuman-jakecurt indicated the issue is not fixed yet.
Aug 2nd 10:04am