I got a new phone with a new phone number and I no longer have access to my Facebook ac...

GetHuman-sydneyjo's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-sydneyjo's own words
I got a new phone with a new phone number and I no longer have access to my Facebook account. Because my privacy settings are set to not accept unfamiliar devices I can't log in. And the phone number linked to my account is inactive so I have no way of getting the confirmation code sent to me and they aren't sending to the email I use. I did the government issued id to try and log in I did it * times and I still don't have access to my account. Is there any way I can log back in so I don't have to create a new account?
GetHuman-sydneyjo did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-sydneyjo
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 87577 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sydneyjo started working on this issue
Jul 30th, 2018 3:47am
GetHuman-sydneyjo indicated the issue is not fixed yet.
Jul 30th, 2018 5:14am
GetHuman-sydneyjo indicated the issue is not fixed yet.
Jul 30th, 2018 10:08am