My password was changed without my knowledge. All my pics and albums are on there for t...

GetHuman-lilliemi's customer service issue with Facebook from July 2018

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The issue in GetHuman-lilliemi's own words
My password was changed without my knowledge. All my pics and albums are on there for the past five years. Everything I have tried has done no good. All the steps I've done from help support have a not worked. This is so ridiculous. I've put so much time and energy into my page. Now I will loose five years worth of work if I have to make a new account. I'm heartbroken. Then when I finally was able to talk to a live person was told the connection was bad and they would need to call me back and no call. Now the number is now saying it's Lego Land. Come on. All I want is to be able to access my account. I should not have to deal with this or make a new account.
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Customer service issue
Reported by GetHuman-lilliemi
Jul 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-lilliemi started working on this issue
Jul 29th, 2018 8:03pm