I opened something on messenger and got locked out of my account. I have changed my pas...

GetHuman-kaceynpo's customer service issue with Facebook from July 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kaceynpo's own words
I opened something on messenger and got locked out of my account. I have changed my password emailed Facebook numerous times sent my license and pic of the code and but I have not been able to get back in. They say their sending a verification code or generator code and I don't get either! Please help!! I am Kacey Quarterman
Be able to get into my account without verification code or generator code
I have had this account almost ** yrs
I have an issue with Facebook too
How GetHuman-kaceynpo fixed the problem
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Please help with my Facebook issue
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Facebook

Facebook and messenger
Customer service issue
Reported by GetHuman-kaceynpo
Jul 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 87263 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kaceynpo started working on this issue
Jul 29th, 2018 6:47pm
GetHuman-kaceynpo indicated the issue is not fixed yet.
Jul 30th, 2018 8:04pm
GetHuman-kaceynpo indicated the issue is not fixed yet.
Jul 30th, 2018 8:06pm