My facebook was hacked when i clicked some random link that was sent to me. Ive reset m...

GetHuman-leahhstr's customer service issue with Facebook from July 2018

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The issue in GetHuman-leahhstr's own words
My facebook was hacked when i clicked some random link that was sent to me. Ive reset my password but it says it sent me a sms code which i never reveived. And now its saying ive entered too many codes. I need to login into my facebook asap because of important work chats going on. Please help
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Facebook

Customer service issue
Reported by GetHuman-leahhstr
Jul 29th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 87162 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-leahhstr started working on this issue
Jul 29th, 2018 4:33pm
GetHuman-leahhstr indicated the issue is not fixed yet.
Jul 29th, 2018 5:38pm
GetHuman-leahhstr indicated the issue is not fixed yet.
Jul 29th, 2018 5:39pm