Hi,*I am currently setting up my page for my business in Sudan, Africa.*unfortunatly wh...
GetHuman927513's customer service issue with Facebook from July 2018
Help with my Facebook issue
First: share to improve GetHuman927513's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman927513's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman927513 will want to follow the link below to head to their help center. We will check on GetHuman927513 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman927513 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman927513's own words
Hi,*I am currently setting up my page for my business in Sudan, Africa.*unfortunatly when i am trying to use the facebook and instagram addvertisement tools Sudan is not listed in the demographic options. knowing that Sudan did have an information sanction which was removed by the lawmakers a while back.*please let me know if Sudan can be listed within the dempgraphic option to target audiance with the adds.*appreciate your feedback.*regards.*Mohamed Elshafie
GetHuman927513 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman927513 fixed the problem
We are waiting for GetHuman927513 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.