I was hacked a few days ago, anyway I went into my settings and seen the devices logged...

GetHuman-maegraci's customer service issue with Facebook from July 2018

3 views
 | 
86562 similar
 | 
0 following
Help with my Facebook issue
GetHuman-maegraci's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maegraci will want to follow the link below to head to their help center. We will check on GetHuman-maegraci later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-maegraci's own words
I was hacked a few days ago, anyway I went into my settings and seen the devices logged into my account and logged the person out that wasn’t me. I instantly changed my password after that and it logged me out. I put my new password in and they sent me a verification email. I got on my email and I put the code in and it send a SMS message to my number. For some reason I’m not getting the message, at first I didn’t think I put my new number in because less than a month ago I got a new phone, well on Facebook I can also use my number and my password with the account and log in, when I put my new number in it brings up my Facebook account that’s not sending me a text message.
GetHuman-maegraci did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-maegraci fixed the problem
We are waiting for GetHuman-maegraci to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maegraci fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-maegraci
Jul 28th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 86562 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-maegraci started working on this issue
Jul 28th, 2018 9:32pm
GetHuman-maegraci shared this issue with your circles on Google+
Jul 28th, 2018 9:33pm
GetHuman-maegraci indicated the issue is not fixed yet.
Jul 29th, 2018 10:32pm