I had an issue with my facebook app, I was using it and it closed suddenly with a 'face...

GetHuman-bowiedan's customer service issue with Facebook from July 2018

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The issue in GetHuman-bowiedan's own words
I had an issue with my facebook app, I was using it and it closed suddenly with a 'facebook app has stopped responding' error, I tried to reopen the app several times and it wouldn't open and would come up with the same error and then close. So I uninstalled facebook app, and reinstalled it and when I came to log in, it requested for a SMS login code, but i have not received an SMS. I have tried it several times again and again but I have not received anything. I tried to access my facebook through my laptop and it worked the first time I tried it. But then I retired through the browser on my phone, but it's now asking for a * digit code, and I am lno longer able to access my facebook through my laptop. I think there could be an issue with the network provider.. Is there any way I can have an email to give me the log in codes? Anything to please help..
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Facebook

Customer service issue
Reported by GetHuman-bowiedan
Jul 28th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
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Email on Account
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Name of Account Holder
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Timeline
GetHuman-bowiedan started working on this issue
Jul 28th, 2018 6:18pm
GetHuman-bowiedan indicated the issue is not fixed yet.
Jul 28th, 2018 7:19pm
GetHuman-bowiedan indicated the issue is not fixed yet.
Jul 28th, 2018 7:20pm
GetHuman-bowiedan indicated the issue is not fixed yet.
Jul 28th, 2018 7:21pm
GetHuman-bowiedan indicated the issue is not fixed yet.
Jul 29th, 2018 4:29pm
GetHuman-bowiedan indicated the issue is not fixed yet.
Jul 29th, 2018 4:32pm