trying to load products onto my facebook store from my shopify store. they originally d...

GetHuman923290's customer service issue with Facebook from July 2018

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The issue in GetHuman923290's own words
trying to load products onto my facebook store from my shopify store. they originally did load but were incorrect, revealing older products and variations that were not on my shopify store anymore. So I removed all the products attempting to reset them, but now my shop shows * products. On shopify i have everything marked for available on facebook store etc, i have reset my pixel couple times. nothing seems to work.
GetHuman923290 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman923290
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 85598 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman923290 started working on this issue
Jul 27th, 2018 6:41pm
GetHuman923290 indicated the issue is not fixed yet.
Jul 27th, 2018 7:41pm