Not able to Access My FB Acct even when using FB Help Ctr !

GetHuman923160's customer service issue with Facebook from July 2018

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0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman923160's own words
My acct was hacked . Set up a new password and get back onto Facebook. ... My facebook acct was hacked into and I cannot reset my password. They sent a * digit new code and its not accepted. It also tells me to set a new password up and when I confirm it by typing it in again.....and I am accurately doing wont accept it. Please text or call my cell at *** ***-****
I used their prompts and system and none of it works to get me back onto Facebook.
CALL ME !!!!
I ve been a longtime FB Customer. Cannot understand why you cannot call a customer service rep for help or chat with a person online to walk you through this.
They have emailed codes that dont allow me to access FB and I tried re setting my password and that wont work either. I need a human being !!!!!
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman923160
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 85579 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman923160 started working on this issue
Jul 27th, 2018 6:10pm
GetHuman923160 shared this issue with friends on Facebook
Jul 27th, 2018 6:10pm
GetHuman923160 indicated the issue is not fixed yet.
Jul 27th, 2018 6:11pm