Hey my name is Kristina Hill I’m desperate at this point. I have tried everything to ge...
GetHuman922767's customer service issue with Facebook from July 2018
Help with my Facebook issue
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The issue in GetHuman922767's own words
Hey my name is Kristina Hill I’m desperate at this point. I have tried everything to get back into my Facebook. I got a new phone about a week ago and so I had to resign back into all of my accounts and in the process I got locked out of my Facebook and the email that is connected to my Facebook. When I created my Facebook (which was years and years ago) I used my hotmail account to create it and since then I also had to create a gmail account since I have a smart phone and my gmail is the only email I use now. So I don’t remember my password or most of my security questions for my hotmail account. I have everything on my Facebook and I don’t want to have to create a new one. It has pictures of my kids and photos from my wedding that I no longer have access to any other way. Pretty much has my whole adolescent life on my Facebook. Please if there is anyway someone could help me get back into it I would be forever great full.
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