My name is Rebecca Mason Staples. I understand that there is a way that FB can help me...

GetHuman922644's customer service issue with Facebook from July 2018

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The issue in GetHuman922644's own words
My name is Rebecca Mason Staples. I understand that there is a way that FB can help me recover my acct. if I contact you. My password was saved to my laptop so that when i opened the app it automatically logged me in. My grandbaby hit some keys on my keyboard and i haven been able to log back in since. Im ** years old and all of my highschool and college friends are on his acc and i would love o connect with them again as well as be able to recover my photos. Please help me. thanks in advance. Rebecca Mason Staples
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Customer service issue
Reported by GetHuman922644
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 85458 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman922644 started working on this issue
Jul 27th, 2018 4:02pm