Hi there, my name is Rachel brindley and I started an account with you back in **** whe...
GetHuman921802's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman921802's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman921802 will want to follow the link below to head to their help center. We will check on GetHuman921802 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman921802's own words
Update my personal details and account information ... Hi there, my name is Rachel brindley and I started an account with you back in **** when I worked at a company called the Consulting Room Group. I have since moved roles and due to my email and password being linked with that job I now cannot login on a computer or change any of my details as I cannot get the reovery emails - as they are linked to my old email address which now doesn't work.**Please can you assist me as I'm desparate to be able to update my profile and personal details.
GetHuman921802 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman921802 fixed the problem
We are waiting for GetHuman921802 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.