Hi there, my name is Rachel brindley and I started an account with you back in **** whe...

GetHuman921802's customer service issue with Facebook from July 2018

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The issue in GetHuman921802's own words
Update my personal details and account information ... Hi there, my name is Rachel brindley and I started an account with you back in **** when I worked at a company called the Consulting Room Group. I have since moved roles and due to my email and password being linked with that job I now cannot login on a computer or change any of my details as I cannot get the reovery emails - as they are linked to my old email address which now doesn't work.**Please can you assist me as I'm desparate to be able to update my profile and personal details.
GetHuman921802 did not yet indicate what Facebook should do to make this right.
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Facebook

Facebbok
Customer service issue
Reported by GetHuman921802
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 85127 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman921802 started working on this issue
Jul 27th, 2018 10:23am
GetHuman921802 indicated the issue is not fixed yet.
Jul 27th, 2018 1:16pm
GetHuman921802 indicated the issue is not fixed yet.
Jul 27th, 2018 3:45pm
GetHuman921802 indicated the issue is not fixed yet.
Jul 28th, 2018 9:18am
GetHuman921802 indicated the issue is not fixed yet.
Jul 28th, 2018 4:49pm
GetHuman921802 indicated the issue is not fixed yet.
Jul 30th, 2018 11:55am
GetHuman921802 indicated the issue is not fixed yet.
Jul 31st, 2018 10:00am
GetHuman921802 indicated the issue is not fixed yet.
Jul 31st, 2018 1:50pm
GetHuman921802 indicated the issue is not fixed yet.
Jul 31st, 2018 1:50pm