My wife and I Cheryl phone I was logged out of my account and it was logged into hers I...

GetHuman-sheshebo's customer service issue with Facebook from July 2018

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The issue in GetHuman-sheshebo's own words
My wife and I Cheryl phone I was logged out of my account and it was logged into hers I went to check my messenger and it wouldn't let me in I tried to go on Facebook it wouldn't let me in it says will send SMS code and I never added a phone number to my account and this is the first time it's happened please how the heck do I get back in just came at the worst time ever I use Messenger to get a hold of people and all my contacts are on there I'm out of town and I'm need my contacts how can I get this resolved immediately please
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Facebook

Customer service issue
Reported by GetHuman-sheshebo
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 84773 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sheshebo started working on this issue
Jul 27th, 2018 12:46am
GetHuman-sheshebo indicated the issue is not fixed yet.
Jul 27th, 2018 2:31am
GetHuman-sheshebo indicated the issue is not fixed yet.
Jul 30th, 2018 11:43am
GetHuman-sheshebo indicated the issue is not fixed yet.
Jul 30th, 2018 3:22pm