Unfortunately, we didn't find Help Center results for My son has had the same name on F...

GetHuman-brancato's customer service issue with Facebook from July 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brancato's own words
Unfortunately, we didn't find Help Center results for My son has had the same name on FB since it opened (** years or so? So long I can't remember). Suddenly FB admin put a hold on his page and now I find he's had to change his name! He has gone by Jumpy fcsc since he was about *** his friends, family and others know him as Jumpy fcsc - it is even on his first artwork as his signature. Can you tell me why he has been singled out and made to change his page? I find this very unsettling and am offended for my son. Can you explain to me why this has happened as it clearly says in your 'rules' section that you should use the name you go by and people know you by in your daily life. What is the problem you have with my son? Please respond - this may be in the wrong section of feedback but I've been searching for how to contact you for enough hours on the internet to resort to this avenue of complaint.
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Facebook

Customer service issue
Reported by GetHuman-brancato
Jul 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 84558 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-brancato started working on this issue
Jul 26th, 2018 8:54pm
GetHuman-brancato indicated the issue is not fixed yet.
Jul 27th, 2018 3:09pm
GetHuman-brancato indicated the issue is not fixed yet.
Jul 27th, 2018 3:10pm