I was logged out of my Facebook account around * am. I tried to reenter my password, it...

GetHuman-sarkisa's customer service issue with Facebook from July 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sarkisa's own words
I was logged out of my Facebook account around * am. I tried to reenter my password, it did not work. *I tried to reset it, however, I don't remember the password of my old email. But I am ***% positive that I have put my other email that I nowadays use as an alternative email. Is it possible if they can send my reset password to my alternative email?
GetHuman-sarkisa did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sarkisa
Jul 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 83809 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-sarkisa started working on this issue
Jul 26th 5:47am
GetHuman-sarkisa indicated the issue is not fixed yet.
Jul 26th 5:49am