I’m trying to sign back into my Facebook account with the phone number associated...

GetHuman-marclwys's customer service issue with Facebook from July 2018

83656 similar
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-marclwys's own words
I’m trying to sign back into my Facebook account with the phone number associated - **********. The email connected to the account is no longer accessible however my phone number is connected to the account. It does not give me the option to reset my password using a phone number or with security questions. I’m going to leave my primary email as a point of contact. You can also reach me at (***) ***-****.
GetHuman-marclwys did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-marclwys fixed the problem
We are waiting for GetHuman-marclwys to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marclwys fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-marclwys
Jul 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 17 customers so far
Similar issue to 83656 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-marclwys started working on this issue
Jul 26th, 2018 1:50am
GetHuman-marclwys confirmed the issue is fixed. Hooray!
Jul 29th, 2018 5:19am