Tried to log into my account. It say's my password was changed * hours ago. Tried all t...
GetHuman917643's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman917643's own words
Tried to log into my account. It say's my password was changed * hours ago. Tried all the facebook "online" help procedures to recover my account. The hacker changed not only my password, but the email associated with the account. So when they try to send me a recovery code, they send it to the hackers email instead of mine, even though I entered my email for them to send it to. It still says it was sent to XXXXXX, whatever email the hacker used.*Please deactivate my account immediately and then Delete My Account.
GetHuman917643 did not yet indicate what Facebook should do to make this right.
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