GetHuman917476's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman917476's own words
Regular use personal*business page ... I was in the process of making my business page do that I can start usuing Facebook ads as a way to promote my business and products. During the process I was asked to give my picture and wait while they look into my identity. The next steps were to send a valid ID which I sent my Florida State Id confirming my identity. This has happened three times already and I can seem to be allowed on Facebook even though I have no faulted in any terms of service. Some how I am told.i am not who I say I am even though I have complied, appealed with pictures of proof and some how I'm not allowed. If I am in some sort of Facebook prison I want a actual logical reason because it's impossible for it to be my identity I k ow who I am since birth and have shared evidence with Facebook for this. So what is really going on here? Is someone reporting me falsely? Perhaps they should look into this.
I am who I am ..I complied with what they asked for. Anything else to prove I am who I am is a dna test
I would like my account back *****@***.com. and also would be nice if they could explain why exactly I was disabled because it cannot be identity as I complied with proof they asked. If someone is reporting me falsely or hacking me or.trolling me.if like protection so this doesn't happen again due to someone's immaturity..
Follow all terms of service, I am a regular user with no hidden agendas. I keep on trying to correct the weirdness that's going on and yet I keep getting disabled.
I've sent my ID three times and pictures of myself . I have sent appeals to no avail. This is my last shot
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