I cannot get a code from the code generator since I requested this myself some time ag...

GetHuman907347's customer service issue with Facebook from July 2018

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The issue in GetHuman907347's own words
I cannot get a code from the code generator since I requested this myself some time ago .Now it is my biggest enemy *I have send a picture of my drivers license, a picture of myself holding a code but the code they want is generated from the code generator which I cannot access on an account that needs to generate a code from the code generator .....Do you see the loop I am in ? *Also another problem I just accidentally pushed " I didn't create a new password " ....*I Myself created a new password this morning since the one I created Monday was no longer in my memory *Anyway ,I hope you can help me
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Facebook

Customer service issue
Reported by GetHuman907347
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 83535 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman907347 started working on this issue
Jul 25th, 2018 11:23pm
GetHuman907347 indicated the issue is not fixed yet.
Jul 25th, 2018 11:23pm