My mother's Facebook account has been disabled and need to get back in

GetHuman916338's customer service issue with Facebook from July 2018

83224 similar
1 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman916338 will want to follow the link below to head to their help center. We will check on GetHuman916338 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman916338's own words
The problem: My mother's Facebook account has been disabled and need to get back in
GetHuman916338 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman916338
Jul 25th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 83224 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman916338 started working on this issue
Jul 25th, 2018 6:23pm