Hi!**I have an issue with my website. The URL is now blocked on Facebook and Instagram...

GetHuman-vmykolai's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-vmykolai's own words
Hi!**I have an issue with my website. The URL is now blocked on Facebook and Instagram and I can no longer share content from my website on Facebook Groups like I used to. **I run a small website that collects and analyzes data about crowdsales. Also, I publish daily blog posts and news about innovative technology and blockchain. I am a member on a few Facebook Groups in my niche so I would share the content on those groups and engage in discussions. People liked the content! **Not so long ago (On Saturday, July **st) I saw that a lot of my content was marked as Spam, Abusive, Harassment, and against community guidelines. Why? Everything was just fine for months and now someone decided to report some of my content which led to my website getting blocked on Facebook.**Before this, I got in touch with one person. We had a chat about the website - he liked it. Then he joined various groups that I usually post and discuss on. The next day (Saturday) I see that someone has reported my content as abusive. I go to one of the groups that I moderate and posted a message that my website was blocked. The same person I chatted with insulted me in the comments claiming that he reported the content and that all members of the group should be banned.**I would really like you to look into this issue because getting one person to do so much damage is ridiculous. The website is losing traffic and I can't engage with the community.**The website is Tokenlion**Looking forward to your reply.**Cheers,*Vainius
GetHuman-vmykolai did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-vmykolai fixed the problem
I sent out countless report an issue messages to Facebook. I made sure that all of my content that was "Marked Spam" was checked as "Not Spam".
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-vmykolai
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
GetHuman-vmykolai shared how to fix
Seen by 11 customers so far
Similar issue to 83186 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vmykolai started working on this issue
Jul 25th, 2018 5:51pm
GetHuman-vmykolai indicated the issue is not fixed yet.
Jul 25th, 2018 6:54pm
GetHuman-vmykolai indicated the issue is not fixed yet.
Jul 25th, 2018 6:54pm
GetHuman-vmykolai indicated the issue is not fixed yet.
Jul 25th, 2018 6:55pm
GetHuman-vmykolai confirmed the issue is fixed. Hooray!
Jul 26th, 2018 7:10pm