GetHuman915947's customer service issue with Facebook from July 2018

6 views | 83121 similar | 0 following
Help with my Facebook issue
GetHuman915947's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman915947 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman915947 can let us know if they help or not.
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The issue in GetHuman915947's own words
get in contact with facebook someway with the help of my coworker but she can't figure out how to directly contact facebook to help me resolve this issue all of my photos of my daughter are on that facebook account and I really need help ... I completely lost access to my facebook account angela.m.bolter because someone had stolen my phone and changed my password to both my facebook and email and unfortunately I am not ***% sure what my exact email for facebook was. I think it was *****@***.com but when I look that email up on facebook account recovery it shows no photo and my facebook had my photo. I have a copy of my ID to show proof of my account but have no way to contact facebook to report this problem please help
there is no possible way of directly contacting Facebook
I just want to get in contact with a facebook team member send them my ID and an e-mail address they can currently reach me at being my work e-mail and finally regain access to my account
i have tried SEVERAL different options
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Customer service issue
Reported by GetHuman915947
Jul 25th, 2018 - 4 years ago
Seen by 6 customers so far
Similar issue to 83121 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman915947 started working on this issue
Jul 25th, 2018 4:48pm
GetHuman915947 indicated the issue is not fixed yet.
Jul 25th, 2018 8:42pm
GetHuman915947 indicated the issue is not fixed yet.
Jul 30th, 2018 2:57pm
GetHuman915947 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:49pm
GetHuman915947 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:50pm
GetHuman915947 indicated the issue is not fixed yet.
Aug 2nd, 2018 8:00pm

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