Hacked-changed password and choose * step authentication and no code sent to me

GetHuman-adrexler's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman-adrexler's next move: go to the Facebook help center.
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The issue in GetHuman-adrexler's own words
Log into my account after getting a message stating it was logged in in California when i am in Pennsylvania. ... This morning I was hacked and changed my password. I also hit that I wanted the * step authentication but my phone never got the code by text messaging. I would like to remove that * step or remove my phone number so i can log back in. I also tried changing my password multiple times today to see if I get that text message.
I have pictures of my kids and thats how i sell items and keep in contact with out of state family and friends.
Fixing my account.
I've had a facebook since I was in high school and I've been out ** years now.
I changed my password, did the verifications by sending my id picture and a picture of a code and myself.
I have an issue with Facebook too
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Facebook

Facebook, Face book Messenger. I have offer up and let go that attach with facebook that i now can't log into because it takes me to the Facebook login page.
Customer service issue
Reported by GetHuman-adrexler
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 83444 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-adrexler started working on this issue
Jul 25th, 2018 9:59pm
GetHuman-adrexler indicated the issue is not fixed yet.
Jul 25th, 2018 11:02pm
GetHuman-adrexler indicated the issue is not fixed yet.
Jul 25th, 2018 11:06pm
GetHuman-adrexler indicated the issue is not fixed yet.
Jul 25th, 2018 11:08pm
GetHuman-adrexler indicated the issue is not fixed yet.
Jul 25th, 2018 11:09pm