On July *, **** I began to receive facebook messages posted to the account of Monique M...

GetHuman914391's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman914391's next move: try the Facebook help center again.
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The issue in GetHuman914391's own words
On July *, **** I began to receive facebook messages posted to the account of Monique Mays. I am not Monique, have never met her, and don't have any idea who she is. They are coming to my cell phone *. ***-***-****, which is not hers, and she does not have permission to use. I have asked politely twice that she correct the error, and take my number off of her facebook account. She has not responded, nor complied. I am still getting her facebook messages*posts on my cell phone. There are no reporting options for this problem. I gave her the benefit of the doubt. I don't want a stranger's affairs tied to my personal phone. This is a risk to me, and an invasion of my privacy. I need this rectified immediately.
GetHuman914391 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman914391
Jul 25th, 2018 - 7 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
Similar issue to 82510 others
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Timeline
GetHuman914391 started working on this issue
Jul 25th, 2018 1:59am
GetHuman914391 shared this issue with followers on Twitter
Jul 25th, 2018 2:00am
GetHuman914391 shared this issue with friends on Facebook
Jul 25th, 2018 2:04am