Dear Facebook team,**I have created an account for my company to promote our business...
GetHuman-shawnyu's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman-shawnyu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shawnyu will want to follow the link below to head to their help center. We will check on GetHuman-shawnyu later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shawnyu's own words
Dear Facebook team,**I have created an account for my company to promote our business. Unfortunately, after the verification of the photo which was my personal picture, you disabled the account without any reason.**I set up the profile with my name (Shawn Yu) and afterwards changed to the company's name (IRON FORCE). If this was the reason for disabling, what the **** is wrong with that? We want to promote our company via Facebook, and thus we need our company's name on it! Sorry, but I am more than upset since we loose a lot of time because of your lack of competence! This is ridiculous!**PLEASE IMMEDIATELY GET BACK TO ME via email! We are about to launch new products and I need to promote them on your platform.**Regards*Shawn Yu*Mail: *****@***.com
GetHuman-shawnyu did not yet indicate what Facebook should do to make this right.
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