Nothing has worked

GetHuman-roxiadam's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-roxiadam's own words
Log in to Facebook ... I think I was hacked today, July **,****.. Received messages from Facebook friends asking if I sent a video which I couldn’t view, I have been unable to login to my account since. I have spent four hours trying. I must have access to my account immediately. Please help. I do not have a cell phone. Only a desktop and an iPad
NOT FIXED
I want access to my account
Been a customer for over ** years
Tried everything FB suggested. They won’t call me so I can speak to a live person who knows what they are doing
I have an issue with Facebook too
How GetHuman-roxiadam fixed the problem
Facebook helped me...took four days and I missed four days and of work on my online business. They could have fixed it on Tuesday when it first got locked. I complied with * forms of ID...sent it four times
Please help with my Facebook issue
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Facebook

Facebook
Customer service issue
Reported by GetHuman-roxiadam
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
GetHuman-roxiadam shared how to fix
Seen by 12 customers so far
Similar issue to 82340 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-roxiadam started working on this issue
Jul 24th, 2018 10:11pm
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:16am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:21am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:21am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:21am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:21am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:22am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:22am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 1:24am
GetHuman-roxiadam indicated the issue is not fixed yet.
Jul 26th, 2018 3:41pm
GetHuman-roxiadam confirmed the issue is fixed. Hooray!
Jul 28th, 2018 1:26am