July **th my account got hacked, the hacker sent a video to at least ** or more contact...
GetHuman-skyesimm's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-skyesimm's own words
July **th my account got hacked, the hacker sent a video to at least ** or more contacts on messenger and then I was logged out. At that point I tried creating a new password while the two step verification was on and I was able to get the email code, made a new password and waited for the SMS code, but it never came. I still have the same number that I've had for ten years. I haven't been able to get into my account since. My Facebook name is under *Skye Simmons- Leal
GetHuman-skyesimm did not yet indicate what Facebook should do to make this right.
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