I am unable to have access to my account. I changed my password few days back but now I...

GetHuman-simranni's customer service issue with Facebook from July 2018

82251 similar
0 following
Help with my Facebook issue
GetHuman-simranni's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-simranni will want to follow the link below to head to their help center. We will check on GetHuman-simranni later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-simranni's own words
I am unable to have access to my account. I changed my password few days back but now I am unable to open my account after trying to insert both, the old and new password. I am clicking on "forgot password " and they are sending me a * digit code. When I insert the code, it says it's incorrect. And they are also asking me to insert a code generator. Nothing is helping me to have access to my account. Everything and attempt is failing. Please help.
GetHuman-simranni did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-simranni fixed the problem
We are waiting for GetHuman-simranni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-simranni fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-simranni
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 82251 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-simranni started working on this issue
Jul 24th, 2018 8:20pm
GetHuman-simranni confirmed the issue is fixed. Hooray!
Jul 24th, 2018 10:19pm