My Facebook account was hacked into.I no longer can see my page or get on FB.I have tri...

GetHuman913293's customer service issue with Facebook from July 2018

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The issue in GetHuman913293's own words
My Facebook account was hacked into.I no longer can see my page or get on FB.I have tried a new pass word & even tried creating a NEW ACCOUNT.Nothing works..I fo receive the * digit code via email,but that's how for I get..When Prompted to put my phone number in to receive a log in code via TEXT MEASSAGE, it doesn't work... I no longer have my own number when I set up this account my new number is now ***-***-****. I assume they are sinding the login code to my old number. PLEASE HELP. I can be reached at ***-***-****
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Facebook

Customer service issue
Reported by GetHuman913293
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 82246 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman913293 started working on this issue
Jul 24th, 2018 8:16pm
GetHuman913293 indicated the issue is not fixed yet.
Jul 24th, 2018 9:39pm
GetHuman913293 indicated the issue is not fixed yet.
Jul 24th, 2018 9:40pm