I cannot log into my Facebook account ever since it was hacked.

GetHuman-wellnsam's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wellnsam's own words
I was trying to log in. ... I cannot log into my Facebook. It logged me out a couple of days ago on it's own and every day I try to log back in it tells me authentication code necessary. Sometimes I recieve a code my email sometimes I do not. Even when I enter the border it always tells me something is still wrong.
No one had been able to help me.
GetHuman-wellnsam did not yet indicate what Facebook should do to make this right.
I am a new customer and expected to be able top use my account and not be hacked.
I have an issue with Facebook too
How GetHuman-wellnsam fixed the problem
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Facebook
Customer service issue
Reported by GetHuman-wellnsam
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 23 customers so far
Similar issue to 82192 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wellnsam started working on this issue
Jul 24th, 2018 7:12pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 24th, 2018 11:43pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 24th, 2018 11:44pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 25th, 2018 9:39pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 25th, 2018 9:46pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 25th, 2018 9:46pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 27th, 2018 8:16pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 28th, 2018 1:50pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 28th, 2018 1:50pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 28th, 2018 1:53pm
GetHuman-wellnsam indicated the issue is not fixed yet.
Jul 31st, 2018 11:54am