I cannot log into my Facebook account ever since it was hacked.
GetHuman-wellnsam's customer service issue with Facebook from July 2018
Help with my Facebook issue
Did we steer you to the right help?
Waiting to see if GetHuman-wellnsam got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wellnsam's own words
I was trying to log in. ... I cannot log into my Facebook. It logged me out a couple of days ago on it's own and every day I try to log back in it tells me authentication code necessary. Sometimes I recieve a code my email sometimes I do not. Even when I enter the border it always tells me something is still wrong.
No one had been able to help me.
GetHuman-wellnsam did not yet indicate what Facebook should do to make this right.
I am a new customer and expected to be able top use my account and not be hacked.
I have an issue with Facebook too
How GetHuman-wellnsam fixed the problem
We are waiting for GetHuman-wellnsam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.