I have a really old account that I don’t know the password or email to. When I tried us...

GetHuman-quinngra's customer service issue with Facebook from July 2018

4 views
 | 
82043 similar
 | 
0 following
Help with my Facebook issue
GetHuman-quinngra's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-quinngra will want to follow the link below to head to their help center. We will check on GetHuman-quinngra later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-quinngra's own words
I have a really old account that I don’t know the password or email to. When I tried using my full name and it sent the verification number to an sms number it wasn’t one that I would have remembered and I don’t have the device I used to make this account. I know it sound fishy but honestly I hate having old pictures up I can’t delete would Facebook be able to just deactivate the account or ask me some security questions to get back in
GetHuman-quinngra did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-quinngra fixed the problem
We are waiting for GetHuman-quinngra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-quinngra fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-quinngra
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 82043 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-quinngra started working on this issue
Jul 24th, 2018 4:51pm
GetHuman-quinngra indicated the issue is not fixed yet.
Jul 24th, 2018 6:26pm