I would like to report a fraud which took place on Marketplace on **th July. I contacte...

GetHuman911643's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman911643's next move: go to the Facebook help center.
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The issue in GetHuman911643's own words
I would like to report a fraud which took place on Marketplace on **th July. I contacted the seller of an 'Unlocked Apple Iphone * ***GB (product red), I had a friendly exchange to the point, where very stupidly, I bank transferred £*** to their account. The name was K Wharton (Kim) Facebook: KimWharton.****. The bank account was K Wharton, Halifax Sort Code: **-**-** Acc. No. ********. They said they would post the phone and when I tried to contact them on Saturday evening I found to my dismay that the account has been closed down. I appreciate I was a very silly old lady but I really cannot afford to loose this money. I hope you can help me.
GetHuman911643 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman911643
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 81844 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman911643 started working on this issue
Jul 24th, 2018 1:36pm
GetHuman911643 indicated the issue is not fixed yet.
Jul 24th, 2018 2:55pm
GetHuman911643 indicated the issue is not fixed yet.
Jul 25th, 2018 3:07pm