My sons phone and laptop has been stolen and his Facebook account has been hacked with...
GetHuman910711's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman910711's own words
My sons phone and laptop has been stolen and his Facebook account has been hacked with all access details changed so we are unable to use it.. The person who stole the items is now posting inappropriate photos etc on my sons Facebook page. the account name is *****@***.com. We have been unable to use this account for more than * weeks. I would like the account to be deleted and the thief*hacker prosecuted
GetHuman910711 did not yet indicate what Facebook should do to make this right.
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