I lost my phone in May *th and since then I am not able to get in to my Facebook accoun...

GetHuman-sdkaup's customer service issue with Facebook from July 2018

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The issue in GetHuman-sdkaup's own words
I lost my phone in May *th and since then I am not able to get in to my Facebook account. I sent my picture Id twice and I sent my picture with the code but still i am having same problem. I notified the Facebook that now I am using a different phone which is belong to my brother, Ibrahim Ayar, and phone number is different then before. Whenever I try to get in to my Facebook , I am getting same message that it says"You’ve asked us to require a *-digit login code when anyone tries to access your account from a new device or browser.*Enter the *-digit code from your Code Generator or *rd party app below."*Some people tried to help me and there is no resalt yet. I am not sure if I asked or that person who was trying to help me asked that to get a Code Generator. I am not able to get that and very frustrated. I hope someone will able to help me with this issues. The phone number I am using is that *** *** ****.*Where are you sending that Code and why I am not getting it?! I don't thing I need it to get a Code because it is casing me more problem, it is very painful!
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Facebook

Customer service issue
Reported by GetHuman-sdkaup
Jul 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 81249 others
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GetHuman-sdkaup started working on this issue
Jul 23rd, 2018 9:56pm