My business Ad with Video was not approved. *Here are the reasons: Your ad wasn't appr...
GetHuman-drsam's customer service issue with Facebook from July 2018
Help with my Facebook issue
First: share to improve GetHuman-drsam's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-drsam's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drsam will want to follow the link below to head to their help center. We will check on GetHuman-drsam later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-drsam may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-drsam's own words
My business Ad with Video was not approved. *Here are the reasons: Your ad wasn't approved because it doesn't follow our Advertising Policies, which apply to an ad's content, its audience and the destination it links to. We don't allow ads that use profanity, or refer to the viewer's attributes (ex: race, ethnicity, age, sexual orientation, name) or harass viewers.**I don't understand how to fix it?*Thanks*Samuel
GetHuman-drsam did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-drsam fixed the problem
We are waiting for GetHuman-drsam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.