Hi, I received the below message, I never entered by password anywhere. there is a "con...

GetHuman-casprink's customer service issue with Facebook from July 2018

3 views | 80786 similar | 0 following
Help with my Facebook issue
GetHuman-casprink's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-casprink will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-casprink can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-casprink's own words
Hi, I received the below message, I never entered by password anywhere. there is a "continue" button but when I click there, I don't get past this message. This is very frustrating as I cant even identify myself. I need help urgently please***Your account has been temporarily locked****We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.**It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.**Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in.

GetHuman-casprink did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-casprink
Jul 23rd, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 80786 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-casprink started working on this issue
Jul 23rd, 2018 12:24pm
GetHuman-casprink indicated the issue is not fixed yet.
Jul 23rd, 2018 3:16pm
GetHuman-casprink indicated the issue is not fixed yet.
Jul 25th, 2018 5:10am

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