We have a iPad we were having trouble with it shutting down. We went to apple they clea...
GetHuman905526's customer service issue with Facebook from July 2018
Help with my Facebook issue
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GetHuman905526's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman905526 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman905526 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman905526 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman905526's own words
We have a iPad we were having trouble with it shutting down. We went to apple they cleaned up and backed up our apps and we should just input all the data we wanted back. However, we needed our passwords for aol and FB we didn't know them. Apple said they couldn't help us we had to call. We called AOL and they were able to ephelp us reset our passwords, now we need your help.*The account is in Dominick Segro, I am Karen Segro*Email for Dominick is *****@***.com*Mine is ksegro@aol.*We haven't been able to log on to FBI since Thursday. *We would appreciate your help*.
GetHuman905526 did not yet indicate what Facebook should do to make this right.
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