I use two way authentication on my facebook account. I recently changed phone provider...

GetHuman-brettcur's customer service issue with Facebook from July 2018

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The issue in GetHuman-brettcur's own words
I use two way authentication on my facebook account. I recently changed phone providers and was issued a new number. While in the middle of updating my Facebook contact information I ran into a password issue* where I had to reset my password and was signed out. Now, the two way authentication is sending the confirmation*access code to my old number which is disconnected. My new number IS ON my account BUT I wasn’t able to make it the number for two way authentication due to the issue I was having with my password. Now the password issue is fixed and I can’t access my account due to being signed out of all devices when I reset my password. I either need a code send to my email or secondary number or a call*email from someone who can help me resolve this issue. This is my fourth (*th) attempt to contact Facebook on the matter. I’ve received ZERO (*) emails on a resolution to this issue.
GetHuman-brettcur did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-brettcur
Jul 22nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 79527 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-brettcur started working on this issue
Jul 22nd, 2018 4:05am
GetHuman-brettcur indicated the issue is not fixed yet.
Jul 23rd, 2018 1:00pm
GetHuman-brettcur indicated the issue is not fixed yet.
Jul 23rd, 2018 1:01pm
GetHuman-brettcur indicated the issue is not fixed yet.
Jul 23rd, 2018 1:06pm
GetHuman-brettcur indicated the issue is not fixed yet.
Jul 25th, 2018 1:58pm