Hi my name is Kayla Grubb. And I had to make a new Facebook account because someone hac...

GetHuman-kaylagru's customer service issue with Facebook from July 2018

12 views
 | 
76863 similar
 | 
0 following
Help with my Facebook issue
Did that get it fixed?
Waiting to see if GetHuman-kaylagru fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kaylagru's own words
Hi my name is Kayla Grubb. And I had to make a new Facebook account because someone hacked my old Facebook and the person that hacked my Facebook is Gary hagmeyer and I deactivated my old Facebook account and I forgot to change the email and password to my old Facebook account. And Gary hagmeyer has reactivate my old Facebook account and I wanted to know if you could delete my old Facebook account which is under Kayla M Grubb has soon as possible. Because he is harassing me and is threatening me and my one year old daughter.
GetHuman-kaylagru did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kaylagru fixed the problem
We are waiting for GetHuman-kaylagru to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kaylagru fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kaylagru
Jul 19th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 76863 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kaylagru started working on this issue
Jul 19th, 2018 3:46am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 3:47am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:47am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:49am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:49am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:51am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:52am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 19th, 2018 4:54am
GetHuman-kaylagru indicated the issue is not fixed yet.
Jul 20th, 2018 4:49am