Yesterday I saw list of friends that I already have for me to add.*With all the commerc...

GetHuman-queover's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-queover's own words
Yesterday I saw list of friends that I already have for me to add.*With all the commercials about security inFB I thought that was something new in that concern.*Not paying attention I click to add them.*Since some of them asked if I was doing a new profile I went to check.*My name is Ardicia Paula Galvao, but my FB is just Paula Galvao, my profile picture is my little grandson and I, but now every were I go is showing Ardicia Galvao https:**www.facebook.com*ardicia.galvao, and the profile picture is my son with my little grandson *I have FB for many years that never happened *It will be very frustrated to loose all my history *I have * email addresses *****@***.com and *****@***.com. *I know that the email was *****@***.com before, but I am not sure if I changed to *****@***.com.
GetHuman-queover did not yet indicate what Facebook should do to make this right.
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How GetHuman-queover fixed the problem
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Facebook

M
Customer service issue
Reported by GetHuman-queover
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 76363 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-queover started working on this issue
Jul 18th, 2018 4:23pm
GetHuman-queover confirmed the issue is fixed. Hooray!
Jul 19th, 2018 5:39pm