I got a new phone *and it wouldn't let me use Facebook unless I got a new Facebook emai...

GetHuman892890's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman892890's own words
Get my old Facebook back ***C*****@***.com this is the old email and Facebook I want it back. ... I got a new phone *and it wouldn't let me use Facebook unless I got a new Facebook email I didn't want it it made me get a new email I want my old email back my old Facebook all from a new phone it wouldn't let me get my old Facebook back
GetHuman892890 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman892890 fixed the problem
Please fix my Facebook want my old Facebook back no I do not have no new number just a new phone it wouldn't let me in on ***C*****@***.com I had to make a new facebook under *** C*****@***.com and I hate it so could you please get me back to my old Facebook.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman892890
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman892890 shared how to fix
Seen by 22 customers so far
Similar issue to 76220 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman892890 started working on this issue
Jul 18th, 2018 2:12pm
GetHuman892890 confirmed the issue is fixed. Hooray!
Jul 18th, 2018 3:21pm
GetHuman892890 confirmed the issue is fixed. Hooray!
Jul 18th, 2018 3:35pm
GetHuman892890 confirmed the issue is fixed. Hooray!
Jul 18th, 2018 5:49pm
GetHuman892890 confirmed the issue is fixed. Hooray!
Jul 18th, 2018 5:49pm
GetHuman892890 confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 4:42am