Someone hacked into my sister's Facebook account and pretended they were her and they g...

GetHuman-whtaruch's customer service issue with Facebook from July 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-whtaruch will want to follow the link below to head to their help center. We will check on GetHuman-whtaruch later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-whtaruch's own words
Someone hacked into my sister's Facebook account and pretended they were her and they got ***.** from me through an Amazon card. So everyone needs to no that if a friend or relative tells them do this trust me and you think your talking to your sister who's never lied to you and you do it like I did and got taken. There really good at making you believe everything and there playing the part of my sister and the fraud person at the same time! People NEED TO NO ABOUT THIS and hope are people taking over ones account through Facebook!!?? I thought I was talking to my sister! What are you going to do about this!
GetHuman-whtaruch did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-whtaruch
Jul 16th, 2018 - 8 mons ago
I have an issue with Facebook too
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Seen by 9 customers so far
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GetHuman-whtaruch started working on this issue
Jul 16th, 2018 10:08pm