My wife and I both have facebook accounts. She can not get logged into her facebook acc...

GetHuman-dwhi's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-dwhi's own words
My wife and I both have facebook accounts. She can not get logged into her facebook account, the log-in keeps defaulting back to my account. About * weeks or so ago someone hacked into my account and is using it to scam my friends. We would like help with both issues.
GetHuman-dwhi did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dwhi fixed the problem
We are waiting for GetHuman-dwhi to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-dwhi
Jul 15th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 73802 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dwhi started working on this issue
Jul 15th, 2018 8:47pm
GetHuman-dwhi indicated the issue is not fixed yet.
Jul 18th, 2018 10:24pm