My facebook app keeps saying "facebook has stopped work'. I've uninstalled and reinstal...

GetHuman-hlipscom's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman-hlipscom's own words
My facebook app keeps saying "facebook has stopped work'. I've uninstalled and reinstalled several times. I've cleared memory, cache, cookies. I've disabled and enabled it. What else can I do?
GetHuman-hlipscom did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-hlipscom
Jul 12th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 70909 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hlipscom started working on this issue
Jul 12th, 2018 2:42pm
GetHuman-hlipscom indicated the issue is not fixed yet.
Jul 12th, 2018 5:06pm
GetHuman-hlipscom indicated the issue is not fixed yet.
Jul 12th, 2018 5:06pm
GetHuman-hlipscom confirmed the issue is fixed. Hooray!
Jul 13th, 2018 4:20pm